Return & Refund Policy
At Sacred Wisdom Foods, we're dedicated to bringing you the finest Hellenic foods. Due to the nature of our products, we have the following policy in place:
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Food Safety First: To ensure the highest standards of food safety, we're unable to accept returns on opened products for health and safety reasons
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Packaging Quirks: Our olive oil is packaged in durable aluminum tins. Sometimes, these may acquire small dents during their journey to you. Rest assured, these minor imperfections don't affect the quality of the precious oil inside. In fact, they're like little badges of the tin's travels!
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Severe Damage or Leakage: Every tin leaves our care in pristine condition, nestled safely in protective packaging. We take great pride in ensuring your olive oil starts its journey in perfect shape. While it's rare, we understand that significant damage can occasionally occur during shipping. If your tin arrives with severe damage or is leaking, please let us know within 48 hours. We're here to make it right. Please, reach out sacredwisdomelaion@gmail.com
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Refund Details: For eligible refunds, we'll credit the original payment method within 5-7 business days after receiving and inspecting the returned item.
We're committed to your satisfaction and the quality of our products. If you have any questions or concerns, please don't hesitate to get in touch sacredwisdomelaion@gmail.com . We're always happy to help!